Team & Careers

Team & Careers

Our team is organized around customer touchpoints, not internal functions. Each department is directly accountable for customer issues.

Structure & Responsibilities

DepartmentsResponsibilitiesContact Email
International Trade DepartmentResponsible for export quotations, price calculation, contracts and documents. Organized by region: Southeast Asia, Middle East, South America, Africa, CIS and Europe.sales@ugbsteel.com
Technical Support TeamResponsible for material selection recommendations, standards comparison, machining plans and drawing review, participating in technical clarifications for projects and handling quality objections.tech@ugbsteel.com
Production Planning DepartmentResponsible for production planning and delivery commitments, coordinating rolling, finishing and machining, and organizing production in batches according to project milestones.plan@ugbsteel.com
Quality Control CenterResponsible for incoming raw material inspection and outgoing finished product inspection, issuing certificates of warranty and managing traceability, with support for third-party witnessed inspections.qc@ugbsteel.com
Logistics & DocumentationResponsible for cargo booking, port consolidation, shipment supervision and document issuance, arranging commercial inspection and certificate of origin, and tracking in transit and on arrival.logistics@ugbsteel.com
After-Sales ServiceResponsible for supporting acceptance on delivery, receiving and closing out quality objections, leading root cause analysis and following up on improvement actions.service@ugbsteel.com

Open Positions

PositionKey ResponsibilitiesWhat We Value
Foreign Trade (Southeast Asia / Middle East)Development and follow-up of regional customers, quotation calculation and contract executionAbility to read technical specifications and commitment to long-term growth in the same market
Technical Support EngineerMaterial recommendations, standards comparison, machining solutions and handling quality objectionsDegree in metallurgy or materials, with field experience
Logistics & Documentation SpecialistCargo booking, port consolidation, shipment supervision, document issuance and export complianceFamiliarity with letter of credit terms and processes at major export ports
Production PlannerScheduling and delivery confirmation, coordination of rolling and processingDeadline-sensitive, accustomed to data-driven decisions
Send your resume tohr@ugbsteel.comIn the email subject, state "position + name + years of experience". We will respond within one week regarding interview scheduling.

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